How can we help you?

Check out some of these frequently asked questions 

Q: What does “e-learning” mean exactly?


The e-learning is the acquisition of knowledge which takes place through electronic technologies and media. It means that the e-learning enables you to have access to your learning courses online at any place and time, as long as you have access to a device and a Wi-Fi or data connection.

The e-learning is both cost-effective and cost-efficient as it removes the geographical and time obstacles often associated with traditional physical meetings.

Q: What type of courses do you offer?


We offer 10 different e-learning courses about Data Protection. From 20min to 1h30, each online course explains a different aspect of data protection, in an interactive and operational way. Most of the courses are related to the GDPR. You will find all of them in our Catalogue.


Q: Who is Kim?


Our e-learning courses are leaded by an Avatar named Kim, who will be your coach. She will explain the content of the slides and make sure you understood the key concepts of each course by asking to participate. Kim is making the course very interactive.

Q: I want to buy trainings for my staff, how do I do?


You already read our catalogue and you want to start the training of your staff? Contact our team explaining your need in order to receive the adequate quote. Send an email to [email protected] or via the contact form. If you have any question or need any advice, our experts are here to help.

Q: Is the certificate hard to validate?


The final Quiz is based on the training. No additional knowledge will be asked. Our advice is to do the course several times.

When your certificate is validate you can share your certification on LinkedIn

Q: Can I test the full course content prior to purchase?


This is not possible to try each training before to buy it. However, you can have a clear idea of the concept by asking the demo video.  

Q: When does the subscription expire?


We created some year subscription but to discuss about this you can directly contact our experts to [email protected] or via the contact form available on our website.


Q: How do I reset my LMS password?


If you have any question during the training process, please contact our team who will be happy to assist.

If this is your company’s LMS, contact them to reset your password

Q: What if I need technical support?


If you should require technical support, we would be happy to help you. You can reach us via email at [email protected], or via the contact form on our website.

Q: How will the learning modules be delivered to us?


You can choose with our experts to have access to the learning modules on our platform or to directly add it to your LMS platform. Send an email to [email protected] or via the contact form to discuss the different options.

More question ?

You don’t know where to start? ?

If you did not find your question in the FAQ, feel free to contact us to discuss with our team. We will be happy to help you to find what you are searching for. Be as more accurate as possible in your request and we will come back to you as quickly as we cant